Advanced search: please select the FAQ category
Do you guarantee your furniture?
Please read our terms and conditions thoroughly. They are available by clicking on the link at the bottom of this web page or request a copy via email.
How do you deliver your furniture?
In Gauteng we use our own dedicated team. Deliveries to major centres are done by Campos Transport who have depots in Johannesburg, Durban and Cape Town. We also use an independent transporter for deliveries to more remote towns. The service charged for is “to the door” delivery. Moving furniture into the room of your choice is at the discretion of the driver and courier company. Again, we urge you to thoroughly read our terms and conditions available by clicking on the link at the bottom of this web page.
How long do deliveries take?
If the goods are in stock, we deliver within 2-3 days (Gauteng). 5-7 working days (major centres such as Cape Town, Durban and Port Elizabeth) and 10-15 working days (smaller cities and towns). For a list of cities and towns we deliver to please email [email protected] For special orders, delivery can take anything between 12-16 weeks.
Can I come and see your furniture or do I have to buy online?
You are more than welcome to come and visit us at our shop at the Design Quarter in Johannesburg or our showroom warehouse in Northgate Business Park, Cape Town. Please refer to our trading hours on the “Contact Us” page. As we no longer sell to other retail stores, buyers from outside Gauteng would need to buy online.
Is your furniture solid wood or veneered?
Our furniture is mostly solid wood (mahogany, oak, teak). Where there is a danger of warping on flat surfaces, high quality MDF with a veneer is used. All our timber is kiln dried to 8%-12% moisture content prior to manufacturing. Our furniture is unlikely to “move” in humid, coastal areas, but may do so in drier inland areas. Please refer to our terms and conditions available by clicking on the link at the bottom of this web page.
Do you sell to the public?
How much do deliveries cost?
In Gauteng, deliveries cost between R550.00 and R950.00 depending on the distance traveled and quantity of goods delivered. Deliveries to other towns and cities by Campos Transport and the independent transporter are based on a value or volumetric formula. We will quote you accordingly. We do not mark up these delivery charges.